Contact Us

We’re here to help.

If you have any questions about your order, need styling advice, or simply want to know more about our products, the BYDOSE team would love to hear from you.

Customer Care Email

📧 customer@by-dose.com
We aim to respond to all inquiries within 24–48 business hours (Monday–Friday).

Order Enquiries

If you’re getting in touch about an existing order, please include your full name and order number in the subject line to help us assist you faster.

Returns & Exchanges

To request a return, please visit our Returns & Refunds Policy and email us within 7 working days of receiving your item.

Press & Collaborations

For press inquiries, partnerships, or influencer collaborations, please contact:
📩 pr@by-dose.com

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Instagram | TikTok | Pinterest: @bydose